TTCJA Products

Contact

Enquiries from brand owners and support questions from existing clients both reach the same place. We aim to respond within one UK business day.

Telephone
+44 7720 938748
Hours
Monday to Friday, 9:00–17:30 UK time
Registered office
TCJA Products Ltd
128 City Road, London
United Kingdom, EC1V 2NX
Company number
16207219 · Companies House record

What happens after you write

  1. You tell us about your products and goals, by email or phone.
  2. We reply within one UK business day with questions or a proposal slot.
  3. You receive a short written proposal: storefront scope, plan and timeline.
  4. On agreement, the store goes into build. Most launch within two to three weeks.

Existing clients: put the storefront name in the subject line so your account manager picks it up straight away.

Email us

Other enquiries

TopicHow to reach us
New enquiriesSubject line "Store management enquiry". Include your product category and whether you sell anywhere already.
Existing client supportSubject line "Support – [storefront name]". Urgent issues can be phoned through and are actioned the same working day.
Policy violationsSubject line "AUP report". Include the storefront URL and a description. Acknowledged within two UK business days.
Data protectionSubject line "Data protection". Privacy requests are handled under our privacy policy.
Before you call

Quick answers

What should a first enquiry include?
Product category, rough price points, whether you already sell anywhere such as trade or marketplaces, and what you want the store to achieve in the first year. That is enough for a useful first reply.
Do you work with clients outside the UK?
Our operations run on UK business hours and our contracts are under English law, so most clients are UK-based. Brands selling into the UK from abroad can work; we will say honestly if the fit is wrong.
How quickly do you actually respond?
Enquiries during business hours are normally answered the same day; everything else within one working day. Proposals follow within three working days of agreeing to prepare one.